Published in 2017
232 pages
Luciara Nardon is an Associate Professor of International Business at the Sprott School of Business, and Co-director of the Centre for Research on Inclusion at Work (CRIW) at Carleton University. She obtained her PhD in International Management and Strategy at the University of Oregon in 2005.
Luciara’s research explores cultural and cognitive influences on work in multicultural environments. She is the recipient of a Carleton Research Award (2018) focusing on newcomers’career advancement, a SSHRC Insight Development Grant (2016) focusing on refugee workforce integration, and a SSHRC Knowledge Synthesis Grant (2016) focusing on socio-cognitive influences on technological innovation, adoption and use.
Her recent research has appeared in the Journal of World Business, Organizational Dynamics, Journal of the Association for Information Systems, International Journal of Intercultural Relations, International Journal of Cross-Cultural Management, and Journal of Business Ethics, among others. She is the author of Working in a Multicultural World (University of Toronto Press, 2017) and the co-author of two books, Managing in the Global Economy (with Richard M. Steers, Sharpe, 2006), and Management Across Cultures (with Richard M. Steers and Carlos Sanchez-Runde, Cambridge, 2010, 2013). She is a member of the editorial board of the Journal of World Business.
She has taught graduate and undergraduate courses focusing on international management in Belgium, Brazil, Canada, China, Colombia, Denmark, and the United States. Prior to her academic career, Luciara worked as a director of control systems and strategic planning for a Portuguese multinational in Brazil.
She is involved in volunteer activities with the settlement sector in Ottawa, and actively involved in mentoring and coaching newcomers to Canada.
Her research interests include:
Global Mobility
Intercultural Competence
Intercultural Communication
Technology use in intercultural settings
Culture and cognition
Degrees:
Ph.D. (University of Oregon)
Master of Business Administration (Claremont Graduate University)
Master of Business (Universidad de Ciencias Empresiarales y Sociales, Argentina)
Bachelor of Science in Accounting (Universidade Federal do Rio Grande do Sul, Brazil)
What is this book about?
Measureable, data driven outcomes are not the only indicators of success in today’s multicultural and globalized workforce. How employees interact with their colleagues and customers is also a significant factor in their career development.
Luciara Nardon draws on her extensive research and international experience to guide employees and managers through the ambiguous and uncertain waters of today’s multicultural workplace. Each intercultural encounter is unique, involving different people, contexts, dynamics, and actions which general cultural protocols are unable to address. In Working in a Multicultural World, Nardon offers a comprehensive framework for understanding intercultural interactions and developing skills for successful intercultural situations. Numerous examples and exercises, including how to reconcile personal beliefs of equality with a hierarchical workplace and how to respond to perceived aggressiveness in business negotiations, enable employees and managers to embark on reflective processes that will springboard their intercultural competence. Working in a Multicultural World is an accessibly written and valuable resource for all professionals in today’s workplace as well as students and travelers interested in intercultural relations.
